Our sessions, which are being held at locations across our whole water supply and wastewater area, will give you the chance to speak with a Customer Adviser who will act as the point of contact for your local community.
They can:
answer questions about your bill
refer you for support if you are struggling to pay your bill
provide advice on saving water and avoiding blockages
answer questions about water quality, plumbing and drainage.
Address
Chard Library
Holyrood Lace Mill
Holyrood Street
TA20 2YA
Holyrood Lace Mill
Holyrood Street
TA20 2YA
Website
Email
Phone
Chard Library: 0300 123 2224
Opening Times
Sessions will be held from 10am to 12pm and 1pm to 2pm.
Upcoming sessions:
Tuesday 18 August 2026
Tuesday 20 October 2026
Tuesday 15 December 2026
You do not have to book – just show up on the day.
Upcoming sessions:
Tuesday 18 August 2026
Tuesday 20 October 2026
Tuesday 15 December 2026
You do not have to book – just show up on the day.

